Customer Success Manager

Responsibilities
• Assist in providing 24/7 support by Livechat, Email and Telephone.
• Ensure client satisfaction in every interaction
• Work relentlessly with the Growth Team to ensure client’s needs are met
• Investigate and resolve any customer issues
• Working in a rolling shift schedule

Job Requirements
• 3+ years experience in Customer Success
• Understanding of Instagram Marketing
• Excellent written and verbal communication skills
• Fast learner and good at adapting to new environments
• Generally awesome attitude

What we offer?

A succesful, productive and challenging working environment with 75 full-time staff members globally. We believe people with different backgrounds, identities and experiences makes us better. Our diverse team and skill set is what helps us deliver world-class Instagram Growth Services.

Perks
• Competitive Sales based on experience
• Weekly Bonuses for high performers
• $1000 monthly team bonus
• Work with extremely talented team
• Investment in your Personal Development
• Numerous opportunities for career progression