Work alongside a dedicated team of Client Relationship Managers to provide our clients with dedicated and professional support 24/7.
Responsibilities- Assist in providing 24/7 support by Livechat, Email and Telephone.
- Ensure client satisfaction in every interaction
- Work relentlessly with the Growth Team to ensure client’s needs are met
- Investigate and resolve any customer issues
- Working in a rolling shift schedule
Job Requirements- 3+ years experience in Customer Success
- Understanding of Instagram Marketing
- Excellent written and verbal communication skills
- Fast learner and good at adapting to new environments
- Generally awesome attitude
What we offer?
A succesful, productive and challenging working environment with 75 full-time staff members globally. We believe people with different backgrounds, identities and experiences makes us better. Our diverse team and skill set is what helps us deliver world-className Instagram Growth Services.
Perks- Competitive Sales based on experience
- Weekly Bonuses for high performers
- $1000 monthly team bonus
- Work with extremely talented team
- Investment in your Personal Development
- Numerous opportunities for career progression